Technical Support Smart Home (m/f/d)

Your tasks:

• Telephone and written technical support for our LCN product, including the creation of programming proposals and troubleshooting in project files
• Testing hardware and software for market readiness and continuously guaranteeing our quality promise: perfection.
• Technical processing of complaints
• Creating and maintaining installation instructions, documentation and online help, sometimes in collaboration with other departments
• Occasional representation of the company at trade fairs
• Interface between market and development

What you bring to the job:

• Successfully completed training in a technical profession (e.g. electrician/ electronics technician)
• LCN knowledge desirable, but not a prerequisite. You will receive comprehensive training.
• Interest in technical support and enjoy dealing with customers
• Good knowledge of English desirable

What makes you stand out:

• Analytical, process-oriented thinking skills and quick perception
• Independent way of working and solution-oriented creativity
• Flexibility and a high degree of team spirit
• Reliability, diligence and a sense of responsibility

This is what we offer you:

• Flexible working hours and trust-based working hours
• A structured induction in LCN as well as a motivated and helpful team that will always have an open ear for you (even after the official induction)
• Free drinks and fruits
• Own parking lot and good access to public transport
• Room for individuality and creativity
• Relaxation room and fitness area with aqua massage table
• Very good work-life balance
• Regular company events
• Working in a future-proof environment

We offer you an interesting job in an innovative, owner-managed company with attractive, secure and future-oriented conditions. Please send your application, stating the next possible starting date and your salary expectations, preferably by e-mail.

Employment: immediately, full-time, in Laatzen